HIPAA & GLBA Business Associate Privacy Policy
Bridge Insurance & Financial Services, Inc. (“Bridge”) is committed to earning your trust and protecting the privacy of your personal, financial, and health information. We comply with the privacy requirements of both the Gramm-Leach-Bliley Act (GLBA) and the Health Insurance Portability and Accountability Act (HIPAA).
This notice explains our privacy policies and practices, the types of information we collect, how we use it, and how we safeguard it.
Your Privacy Rights
Under GLBA, financial institutions may not share your nonpublic personal information with unaffiliated third parties unless:
- We first provide you with a notice describing our privacy practices; and
- You are given the right to “opt out” of certain information sharing not otherwise authorized by law.
Bridge respects your right to keep your personal, financial, and health information confidential. We do not share your information with unaffiliated third parties for marketing purposes.
Information We Collect
Bridge may collect nonpublic personal, financial and protected health information (PHI) from the following sources:
- Applications & Forms: Information you provide on applications, contracts, or other forms—online, by phone, or in person (e.g., name, address, phone number, Social Security number, driver’s license number, date of birth, marital status, prior insurance, employment details, home ownership, vehicle history, and PHI as needed for certain insurance lines).
- Transactions: Information about your transactions with us, our affiliates, or carriers (e.g., coverage selections, premiums, billing and payment details, claims history, police reports, or witness statements).
- Consumer Reporting Agencies: Data obtained to verify or supplement application information (e.g., credit or driving records), disclosed only as allowed by law and required to quote or service your policies.
How We Use & Disclose Your Information
We use your information solely to provide and service insurance and financial products, including underwriting, billing, claims handling, and other normal business processes.
We do not sell or disclose your nonpublic personal or PHI information to unaffiliated third parties except:
- As required or permitted by law
- To process insurance transactions or provide services you request
- To subcontractors or agents who agree to safeguard the information as we do
Safeguarding Your Information
Bridge restricts access to your nonpublic personal and PHI information to employees who need it to deliver products or services. We maintain physical, electronic, and procedural safeguards that comply with federal and state regulations, including:
- Workforce training on privacy and security practices
- Secure storage, transmission, and disposal of data
- Encryption of PHI when sent electronically
- Authentication and access controls
- Regular security monitoring and contingency planning
SMS Messaging & Mobile Information
- We do not share mobile numbers or information with third parties for marketing.
- You may receive text messages about policies, billing, claims, or other service-related information.
- Message frequency may vary.
- To opt out, reply STOP to any message. For help, contact us at 717-597-5500.
Our Privacy Pledge
We pledge to use the information you entrust to us only for the purpose of helping you obtain and maintain appropriate insurance and financial coverage. We will never sell or share your information with banks, securities firms, or other unaffiliated institutions for their own marketing purposes.
However, to better serve you, we may share your information with carriers or other partners strictly as needed for underwriting, servicing, or other legitimate business activities.